I committed a technical support faux pas at work yesterday. I moved my phone from one side of my desk to the other and then it no longer worked. No sound. I checked the connector to the wall - ok. No sound. I pulled the connector out of the wall port and re-connected it. No sound. I checked the volume control - ok. No sound. I turned over the phone to make sure the cable was secure - ok. I placed a helpdesk request: "my phone is DEAD".
The phone guy from IT visited today mid-morning…
I didn't check the connection to the phone.
Reminds me of famous tech support calls I've received in the past:
My monitor won't turn on. … Is it plugged in? … No.
Where's the "any" key?
Just kidding about the second one - I've heard about it but haven't had anyone actually ask me where the "any" key is!